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Update to iOS 16

Explore all-new personalization features,
privacy and security enhancements, and
more ways to communicate seamlessly.

Learn how to get the latest >
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Get Support

Choose a product and we'll find you the best
solution.

Start now > Download the Apple Support app >

Trade in With Apple

Turn an eligible device into credit towards a
new one,or recycle it for free. Apple Trade In
is good for you and the planet.

Learn more >
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Accidents happen.
AppleCare+ covers
them.

Get unlimited repairs for accidental damage
protection, 24/7 priority access to Apple
experts, and more.

Learn more about AppleCare+ >

My Support

Get up to date information about your Apple
products in one place including repairs, tech
support cases, and much more.

Sign in to My Support >
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Safe and reliable repairs

At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative
features that customers depend on, all while protecting their privacy and data. Customers should have
access to safe, reliable, and secure repairs with genuine Apple parts if they need them.

Learn more about Apple’s approach to expanding access to safe and reliable repairs. View (PDF)


Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could
result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we
recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement
adapter to charge your Apple device, we recommend getting an Apple power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work
correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.


Be aware of gift card scams

Learn more >

Apple Service Programs